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Frequently Asked Questions

All You Need to Know

Welcome to our FAQ section, designed to provide you with quick and comprehensive answers to common questions. Whether you’re curious about the logistics of our diving trips and our courses, or have specific inquiries about planning your experience, this section provides practical information. If you don’t find what you’re looking for, don’t hesitate to contact us through our dedicated page for further assistance.

General Information

Fast Manta is located in Ao Nang, Krabi, Thailand. Our shop is on the main beach road of Ao Nang.

Ao Nang is in Krabi, in southern Thailand. To get here, you can arrive directly to Krabi International airport (45 min by car to Ao Nang), or choose to land in Phuket International Airport instead (2,5 hours by car to Ao Nang). Ao Nang is also accessible by boat from nearby islands such as Phi Phi, Koh Yao Yai and Noi, and Phuket.

The minimum age  depends on the specific activity. 

  • Scuba diving – Children aged 10 and above can join our experiences and courses in open water. 8 year olds can get their first diving experience in the swimming pool.
  • Snorkelling – Children under 16 must be supervised by a guardian at all times.
  • Passenger – No age limit. Children under 16 must be supervised by a guardian at all times.
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Monsoon season typically runs from May to October. Contact us for specific details and trip availability during this period.

While we don’t provide accommodation directly, we can assist with recommendations in the Ao Nang area.

Trip Information

Dive trips vary in duration, typically ranging from half-day to full-day excursions, leaving in the morning and arriving in the early or late afternoon.

In addition to your personal belongings, bring only essentials like swimwear, reef-safe sunscreen, a towel, and a hat. For divers, don’t forget your logbook and dive computer if you have one. Please avoid bringing big bags.

Absolutely, non-divers are welcome! You may join our trip as a snorkeller or passenger for an additional charge, allowing everyone to partake in the journey together.

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Yes, lunch is provided on our day trips at sea. We offer a meal prepared by our partner restaurant in Ao Nang.

Yes, we accommodate dietary preferences. Let us know in advance, and we’ll ensure your meals meet your requirements.

All our guests, whether diving, snorkelling or simply joining as a passenger, are insured up to 1 million THB.

Our day trips and courses include pick-ups and drop-offs from/to Ao Nang area. Please note there are extra fees for pick-ups and drop-offs in Klong Muang and Tub Kaek.

We do not offer afternoon trips at the moment.

All our boats have a strict no-smoking policy to maintain a safe and comfortable environment for all, and to ensure a healthy ecosystem for marine life.

Ocean Manta is equipped with a western-style marine toilet for your convenience. Our longtail boat Reef Manta does not have a bathroom.

The boat ride duration varies depending on the trip destination:

Ao Nang Local Islands

  • 30 – 40 minutes on Ocean Manta
  • 40 – 50 minutes on Reef Manta

     

Phi Phi Islands

  • 60-70 minutes (Ocean Manta)

Sea conditions can vary and the ocean can be flat or wavy. Our experienced captains choose routes to minimise discomfort, and will always put safety first.

If you’re prone to seasickness, consider taking preventive measures before the trip. Check with our crew for advice.

If the weather is bad and a trip would need to be cancelled, we will always try to reschedule your booking. However, if we have to cancel the booking, we will refund your money. Check out the Cancellation Policy. Please note that rainy and cloudy weather does not stop our boats from going out – a trip would get cancelled because of weather only in the case of a storm.

Booking Information

You are welcome to send an online inquiry through our website

You can reach out to us via WhatsApp.

Yes, you can. We can send you a payment request email. Credit card payments come with a 4% surcharge.

In peak season, we recommend booking your trip or course a week or two in advance to secure your spot. In monsoon season trips are confirmed on a daily basis based on weather conditions.

We understand that sometimes your plans get interrupted, therefore, we have created a cancellation policy that can prevent you from losing out. Please refer to our Cancellation Policy for details and contact us if you need assistance.

If you have to change your booking, you must do so 48 hours in advance. Please review our Cancellation Policy.

If you have not given us the recommended 48 hours notice that you can’t make it to your dive trip, then your money will not be refunded. Please make sure you have valid travel insurance to refund you in case of being sick.

Diving Information

Despite being a PADI 5 Star IDC Center, we accept certifications from all recognised agencies, such as PADI, NAUI, CMAS, SSI, RAID and many more. Contact us to ensure your certification meets our requirements. Don’t forget to provide us with proof of your qualification.

If you have a PADI certification, we should be able to find you in our system, please contact us ahead of time to make sure we can find it. If you are certified via another agency and can’t find your card (physical or digital), contact the certifying agency to obtain a replacement before the trip.

We highly recommend you to follow the PADI guideline, which is to keep at least an 18-24 hour gap between your no-decompression dives and your flight.

All customers must fill out the PADI Medical Questionnaire form prior to a dive trip, following the stated guidelines and requirements. In some cases, you will be required to get a medical assessment from a doctor before being able to dive.

Of course! There are many options for people who wear glasses. One is to wear contact lenses. Daily disposables are best in case you lose one during the mask skills. If you prefer not to wear contact lenses, then a prescription mask is a great alternative. These can be difficult to hire out, especially one that matches your eyesight requirements; therefore, we advise investing in one of your own.

When a certified diver has not dived in over a year, we require them to do a refresher course. You will still participate in two fun dives, however, you will need to go over some basic skills and safety guidelines before going on your fun dives. Read more on our Refresher page.

You will find the best visibility in the dry season from November to April, but Krabi offers good diving year-round. Dive trips to Phi Phi are subject to weather conditions in monsoon season. 

Water temperature averages between 28-31 °C all year round.

For safety reasons, basic swimming skills are mandatory for diving with us.

Dive durations vary based on depth, air consumption, conditions and many other factors, but are typically around 45 minutes to an hour.

You will always only dive to the maximum depth your certification allows you to. In Phi Phi islands, depths can reach 30 metres, and in local islands dive site depths rarely pass 18 metres.

We do not have cameras for rent, but you’re welcome to bring your own to capture the underwater beauty. Please note that according to Thai regulations, you are only allowed to bring a camera with you on the dive if you are a certified Advanced Open Water Diver and/or have over 40 dives.

We do not offer night dives at the moment.

Our prices include a full set of Scubapro dive gear for divers and all required snorkelling gear for snorkellers. Please note a dive computer can be rented for an extra fee.

You can rent a dive computer by booking it through us no later than the day before your dive. We highly recommend all certified divers to have their own personal dive computer.

Absolutely, you’re welcome to use your own equipment for comfort and familiarity. Please let us know ahead of time.

Course Information

The length of the courses varies from one day to two months, depending on what certification you would like to gain. For more information, please visit the course pages where you can find schedules for each course we offer.

If for any reason you cannot complete your PADI course, you will be given a referral form. The referral form is valid for one year and can be taken to another PADI dive shop to complete your course.

For courses with available PADI e-learning materials, you will be completing those prior to your first water training session. Many of them are provided in various languages to accommodate your language needs. The theory needs to be completed one day prior to the training at the latest. Upon a successful payment of a 50% course deposit, you will be provided with login details to access the e-learning materials.

Freediving Information

Snorkelling involves looking at the underwater world from the surface, whilst skin diving takes snorkelling a little further by doing short dives. freediving, however, teaches you advanced breathing techniques to allow you to spend more time underwater and go deeper. Read more on our freediving course page.

For the freediving course, you need to be a minimum of 15 years of age and complete a medical history form. Check out the freediving courses we offer at Fast Manta.

No, at the moment we only offer freediving courses.

Snorkelling Information

You need to be able to swim comfortably to join a snorkelling trip with us. Anytime you are in the water, you will have a lifejacket with you and the instructor will always be there to supervise and communicate with you so you can learn and feel at ease during your trip.

Absolutely, as long as you can swim comfortably. Our team provides guidance, making snorkelling enjoyable for beginners.

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